Contact Us
Please use the form below to get in touch and we’ll get back to you as soon as we can.
Call our free national helpline
If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.
Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →
Email us
Contact details
Phone us
020 7732 0007Email us
[email protected]Phone us
020 7732 0007Phone us
020 7732 0007Email us
[email protected]Address
Pecan
121a Peckham High Street,
Peckham
SE15 5SE
*Please note this is the address for the foodbank office. We do NOT give out food from here*